Meridian announces temporary branch closures in some locations across Ontario

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TORONTO, March 24, 2020 /CNW/ – Meridian will be temporarily closing some of its branch network in a concerted effort to keep its Members and employees safe and help slow the community spread of COVID-19. The schedule for temporary closures will begin today and Members are encouraged to explore our other options for banking.

“We know that our Members depend on us for vital banking services,” said Bill Maurin, President & CEO, Meridian. “As the situation is rapidly evolving, it’s important to move decisively in the best interest of the community at large, with everyone’s safety our top priority. We thank our employees and our Members for their patience and support during these trying times.”  

To determine which locations to close, a number of factors were considered including, risk; geographic concentration; Member traffic; and staffing requirements. Every effort was made to keep branches open in places where no other Meridian alternatives are available.

Employees of temporarily closed locations will be redeployed to assist with ongoing operations.

“We are confident that these steps will not only help keep our Members and employees safe, but will also help us to continue delivering the exceptional service Meridian is known for,” said Maurin. “We are closely monitoring the situation and will make further decisions as required, based on the advice and counsel of public health authorities and governments.”

Members are encouraged to use Meridian’s branch and ABM locator, which is accessible on your mobile device or at meridiancu.ca to see what branches are temporarily closed, find the ABM closest to them, and the location and hours for branches that remain open.

We remind Members that there are plenty of easy, safe and convenient ways to bank with us.

  • To sign in to online banking, go to meridiancu.ca.
  • Our online, mobile, and ABM channels are available 24/7
  • Our Contact Centre is open to assist you every day from 8 a.m. to 12 a.m. and can be reached at 1-866-592-2226 and one of our representatives will be happy to help you register.

About Meridian

With more than 75 years of banking history, Meridian is Ontario’s largest credit union and the third largest in Canada, helping to grow the lives of more than 360,000 Members. Meridian has $23.9 billion in assets under management (as at December 31, 2019) and delivers a full range of financial services online, by phone, by mobile and through a network of 92 branches across Ontario, and business banking services in 14 locations. Meridian Members also have access to THE EXCHANGE® Network, with 3,700 no-fee ABMs across Canada and 500,000 ABMs in the United States. For more information, please visit: www.meridiancu.ca, follow us on Twitter @MeridianCU or see our Facebook site.